By JoonWeb
The Zendesk Chat Widget for Joonweb is a feature-rich app designed to revolutionize customer support and engagement on your website. Built specifically for Joonweb websites, this app seamlessly integrates the power of Zendesk's live chat functionality into your platform.
With the Zendesk Chat Widget, you can provide real-time assistance and support to your website visitors, creating an interactive and personalized experience. Engage with your audience, answer their questions, and address their concerns promptly, right from your Joonweb website.
Key Features:
Live Chat: Enable live chat support on your website, allowing visitors to reach out to you in real-time. Offer immediate assistance, provide product information, and resolve customer issues promptly.
Customizable Design: Tailor the chat widget's appearance to match your website's branding. Customize colors, fonts, and chat window styles to maintain a consistent user experience.
Agent Availability: Display the availability status of your support agents, letting visitors know when they can expect a response. Set agent availability hours to manage customer expectations effectively.
Offline Messaging: Allow visitors to leave messages when your agents are unavailable. Capture visitor inquiries and ensure prompt follow-up by collecting their contact information.
Visitor Tracking: Gain valuable insights into visitor behavior and engagement. Track visitor activity, including pages visited, referral sources, and more, to understand their journey on your website.
Chat Transcripts: Automatically save chat transcripts for future reference. Review past conversations, access customer information, and provide better ongoing support.
Mobile Responsive: The chat widget is designed to be fully responsive, ensuring a seamless experience for your visitors, regardless of the device they are using.
Elevate your customer support capabilities and create meaningful connections with your website visitors using the Zendesk Chat Widget for Joonweb. Install this app today and unlock the power of real-time communication, enhancing customer satisfaction and driving conversions on your Joonweb website.
